Terms and conditions
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Terms of Service

MyGlasses.com™ reserves the right, at its sole discretion, to change, add or remove portions of this Terms of Use, at any time. It is your responsibility to check this Terms of Use each time before using the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. You agree that all subsequent purchases by you will be subject to the terms and conditions of this Terms of Use, which shall apply until we post a modified Terms of Use and then in accordance with such modified Terms of Use. As long as you comply with this Terms of Use and any such modifications, MyGlasses.com™ grants you ("End User") a personal, non-exclusive, non-transferable, non-sub licensable, limited privilege to enter and use the Site.


1. Content; Copyright and Trademark Notice. All text, images, graphics, user interfaces, photographs, trademarks, logos, artwork and other content on the Site (collectively, "Content"), including but not limited to the design, selection, arrangement, and coordination of such Content on the Site is owned or licensed by or MyGlasses.com™, and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site and no Content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without MyGlasses.com™ 's prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity or trademarks with respect to any of the Content, and MyGlasses.com™ reserves all rights not expressly granted hereunder. MyGlasses.com™ expressly disclaims all responsibility and liability for uses by you of any Content obtained on or in connection with the Site.


2. Registration; Customer Accounts; Use of Site. Certain services offered on or through the Site require you to first open a My Account. You are responsible for maintaining the confidentiality of your My Account information, including your password, and for all activity that occurs under your account. You agree to notify MyGlasses.com™ immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred MyGlasses.com™ or any other user of the Site due to someone else using your password or customer account. You may not use anyone else's password or customer account at any time. You may not attempt to gain unauthorized access to the Site. Should you attempt to do so, assist others in making such attempts, or distributing instructions, software or tools for that purpose, then your customer My Account will be terminated. You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted by the registration process. You may update any of your My Account information by clicking on the My Account button and selecting the appropriate link. You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site.


You also agree that MyGlasses.com™ may, in its sole discretion and without prior notice to you, terminate your access to the Site and your My Account for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or assistance to others' attempting to do so, (2) overcoming software security features limiting use of or protecting any Content, (3) discontinuance or material modification of the Site or any service offered on or through the Site, (4) violations of this Terms of Use, (5) failure to pay for purchases, (6) suspected or actual copyright infringement, (7) unexpected operational difficulties, or (8) requests by law enforcement or other government agencies. You agree that MyGlasses.com™ will not be liable to you or to any third party for termination of your access to the Site.


3. Consent To Collection, Use & Disclosure of Your Personal Information. As more fully described in our Privacy Policy, (click here to view), you must disclose certain Personally Identifiable Information to use our Site, register, and make purchases. As a condition of registering with our Site or making any purchases of any products and/or services or conduct any transactions, you represent that you have first read our Privacy Policy and consent to the collection, use and disclosure of your Personally Identifiable Information and Non-Personally Identifiable Information as described in our Privacy Policy. Our Privacy Policy's terms and conditions will change from time to time, and as a condition of browsing the Site, using any features or making any purchase, you agree that you will first review our Privacy Policy prior to making any initial or subsequent purchases.


While MyGlasses.com™ takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. IN NO EVENT SHALL MYGLASSES.COM™ OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO YOUR PERSONAL INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER MYGLASSES.COM™ WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE.


4. Consent To Our Communication With You By E-Mail. By establishing a My Account with us, and each time you make a purchase through our Site, you grant permission for MyGlasses.com™ to contact you at your e-mail address. To stop receiving our marketing emails, send an e-mail to us at support@myglasses.com or follow the opt-out procedures set forth in such marketing emails.


5. Conditions of Sale and Payment Terms. To purchase any goods and/or services on our Site, you must (a) be at least eighteen (18) years of age or the applicable state age of majority, (b) be a natural person (no corporations, partnerships or other legal entities), and (c) be a resident in the 50 states of the United States of America, exclusive of its commonwealths, territories and possessions ("United States"). Prior to the purchase of any goods or services on our Site, you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to us, you hereby agree that you authorize Authorizenet.com to charge your card at our convenience but within thirty (30) days of credit card authorization. All sales of products and services are final. All charges from those sales are nonrefundable.


6. Methods of Payment, Credit Card Terms and Taxes. All payments must be made by VISA, MasterCard, American Express, and Discover credit cards (each of which may be removed by MyGlasses.com™ in its sole discretion). Unless expressly set forth on the MyGlasses.com™ site, we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. YOU, AND NOT MYGLASSES.COM™, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify MyGlasses.com™ of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If MyGlasses.com™ does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by MyGlasses.com™ or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. Authorizenet.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Massachusetts and any other states or localities that it deems is required.


7. Order Acceptance Policy. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MyGlasses.com™ reserves the right at any time after receipt of your order to accept or decline your order for any reason. MyGlasses.com™ further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by MyGlasses.com™ upon our delivery of products, as indicated by our servers. All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. MyGlasses.com™ is a reseller to end users and does not accept orders from resellers, exporters, wholesalers, any businesses of any kind or other customers who intend to resell.


8. No Responsibility To Sell Mispriced Products Or Services. MyGlasses.com™ shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. MyGlasses.com™ shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MyGlasses.com™ shall immediately issue a credit to your credit card account in the amount of the charge.


9. Modifications to Prices or Billing Terms. MyGlasses.com™ RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS OR SERVICES SOLD, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY E-MAIL DELIVERY TO YOU.


10. Service and Support for Goods Sold. All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.


11. Indemnification. You agree to indemnify and hold harmless MyGlasses.com™ and its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.


12. Disclaimer of Warranties. THE SITE, PRODUCTS, CONTENT, ARTWORK, DATA, AND INFORMATION ARE PROVIDED "AS IS." ALL OF MYGLASSES.COM™'S PHYSICAL PRODUCTS ARE GUARANTEED AGAINST MATERIAL DEFECTS FOR THIRTY (30) DAYS FROM THE DATE OF INVOICE. EXCEPT AS EXPRESSLY STATED HEREIN, MYGLASSES.COM™ EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE MYGLASSES.COM™ SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR QUALITY OF DATA AND FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, TITLE, NON-INFRINGEMENT, LACK OF VIRUSES OR CORRESPONDENCE TO DESCRIPTION.


13. LIMITATION OF LIABILITY. THE ENTIRE RISK ARISING OUT OF THE USE OF THE SITE, THE USE OF ANY PRODUCTS AND/OR SERVICES OFFERED ON OR IN CONNECTION WITH THE SITE, AND/OR THE USE OF ANY CONTENT REMAINS WITH YOU. IN NO EVENT SHALL MYGLASSES.COM ™OR ITS LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THIS TERMS OF USE OR THE USE OF OR INABILITY TO USE ANY PRODUCTS, SERVICES, CONTENT, WITH THE DELAY OR INABILITY TO USE THE MYGLASSES.COM™ SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE PRODUCTS OR SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE MYGLASSES.COM™ SITE WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE EVEN IF MYGLASSES.COM™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING ELSE IN THIS TERMS OF USE OR POSTED ON THE SITE, THE MAXIMUM LIABILITY THAT MYGLASSES.COM™ SHALL HAVE IS LIMITED TO ANY AMOUNTS ACTUALLY PAID TO MYGLASSES.COM™ BY END USER. ORDER INFORMATION SUCH AS BILLING OR SHIPPING ADDRESS THAT IS INACCURATE OR INCOMPLETE MAY RESULT IN DELAYS THAT SHALL NOT BE THE RESPONSIBILITY OF MYGLASSES.COM™. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY, DISCLAIMERS OF WARRANTIES AND LIMITED REMEDIES SET FORTH HEREIN REPRESENT AN INSEPARABLE ALLOCATION OF RISK (INCLUDING, WITHOUT LIMITATION, IN THE EVENT OF A TOTAL AND FUNDAMENTAL BREACH OF THIS TERMS OF USE) THAT IS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.


14. Policy to Terminate Privileges for Copyright Infringement. Pursuant to 17 U.S.C. § 512 as amended by Title II of the Digital Millennium Copyright Act (the "Act"), MyGlasses.com™ Inc. will terminate the account of any customer, or vendor who uses his or her privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so. After proper notification by the copyright holder or its agent to the MyGlasses.com™ and later confirmation through court order or an admission by the customer that an account has been an instrument of unlawful infringement, MyGlasses.com™ will terminate the infringing customer's account. MyGlasses.com™ may also in its sole discretion decide to terminate a customer's account privileges prior to that time if it has good belief that infringement has in fact occurred. In addition, pursuant to 17 U.S.C. § 512(c), MyGlasses.com™ has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. MyGlasses.com™ respects the intellectual property of others and we ask other to do the same. If you believe that your copyright has been infringed through the MyGlasses.com™ website, please e-mail at support@myglasses.com


Any written notice describing the infringing activity must include the following information: An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; A description of the allegedly infringing work or material; A description of where the allegedly infringing material is located on the site; Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address; A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law; and A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.


15. General. No delay or failure to take action under this Terms of Use shall constitute any waiver by MyGlasses.com™ of any provision of this Terms of Use. If any provision of this Terms of Use is invalid or unenforceable under applicable law, it is, to that extent, deemed enforceable to the fullest extent possible (and severable in the event such provision is completely unenforceable) and the remaining provisions of this Terms of Use will continue in full force and effect. This Terms of Use will bind and inure to the benefit of MyGlasses.com™'s permitted successors and assigns. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises. This Terms of Use shall be governed by the laws of the State of New York without regard to or application of any conflict of laws provisions. This Terms of Use is personal to you and may not be transferred, assigned or delegated to anyone. Any attempt by you to assign, transfer or delegate this Terms of Use shall be null and void. MyGlasses.com™ may freely assign this Terms of Use without consent or notice. This Terms of Use (including all documents expressly incorporated herein by reference, including but not limited, to the relevant Usage Rules) constitutes the complete and exclusive agreement between MyGlasses.com™ and you with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications or agreements not specifically incorporated herein.


16. Custom Order Policy: No Changes, No Cancellations, No Returns and No Refunds. Please make your choice about a custom order very carefully and cautiously, as it is impossible for MyGlasses.com™ to store and re-sell rejected custom items to other customers. Hence, our policy is that CUSTOM ORDERS CAN NOT BE CHANGED OR CANCELED IN WHOLE OR IN PART ONCE AUTHORIZED. There is NO REFUND on a custom order once it is ordered from the manufacturer. A “Custom Order” is defined as any merchandise that must be ordered through either a domestic or international manufacturer. A custom order is “authorized” as soon as a customer places a deposit on their order.


17. Policy on Purchase Orders for In-Stock Merchandise. No Changes, No Cancellations, and 25% Refund Charge: Please make your purchase choice very carefully. Any purchase for in-stock merchandise from MyGlasses.com™ is considered a typical “Purchase Order.” Most purchase orders for in-stock merchandise will be shipped to the customer quickly, therefore, Purchase orders can not be changed in whole or in part, or canceled.


Only purchase orders for UNSHIPPED in-stock merchandise can be canceled with pre-approval. In the unlikely case that a cancellation of an unshipped purchase order is approved by MyGlasses.com™ all cancellations are subject to a 25% charge on item(s) gross purchase price. This charge will be deducted from the Purchaser’s remaining amount due.


Only STORE CREDIT will be issued for returned in-stock merchandise that has already been shipped. In the rare case that MyGlasses.com™ agrees to accept a return on a product already shipped, because of extraordinary circumstances, it will only issue a STORE CREDIT for the full purchase price and shipping cost after the merchandise has been returned and is in perfect condition.


18. Payment and Tax. All orders must be paid in full prior to shipping. If you pay by personal check, shipment cannot be made until your check has cleared, which generally will take five business days from receipt.


Payment by cashier’s check or wire transfer requires no waiting period, and shipment will be made as soon as possible. No sales tax is charged on your order unless the order is delivered in the State of New York or the Buyer is a New York resident.


19. UPS / Other Delivery.
- Inspect item for obvious damage IMMEDIATELY upon delivery, IN THE PRESENCE of the Delivery Person.


- A damage claim must be filed with the Delivery Company within 3 business days of receipt of the item.


- A copy of this claim must be sent to MyGlasses.com™.


- If concealed damage is discovered upon unpacking the item, a damage claim must be filed with the Delivery Company within 3 Business days of receipt of the item.


- Once a damage claim has been initiated with the delivery company, a pick up authorization must be filled out and faxed to MyGlasses.com™ at
1-914-246-2445.


- If no damage claim is filed with the delivery company, or if a damage claim is filed after 3 business days, MyGlasses.com™ will not issue a pick up authorization for this item.


20. MyGlasses.com™ is Not Responsible for Delays in Shipping. Due to new homeland security laws, shipping on some orders may be delayed due to increased inspection requirements. Also, manufacturers may have shipping delays due to increases in orders, work stoppages, equipment failure, etc. MyGlasses.com™ is not responsible for shipping delays on any product order.


21. Return of Damaged Goods. MyGlasses.com™ will repair or replace any damaged goods. Replacement goods will be sent with no additional shipping charges, as soon as the original order is returned to us and the replacement has arrived in our warehouse.


If goods need to be returned, customers must contact MyGlasses.com™ and receive a “Return Authorization Number,” any box must be clearly marked with that number or the returned goods will be refused!


22. Dispute Resolution Policy - New York Choice of Law and Venue. MyGlasses.com™’s office and sales site is located in Brooklyn, New York. MyGlasses.com™ is incorporated in the State of New York. Products are ordered and in-stock orders are shipped from Brooklyn, New York. By purchasing merchandise from MyGlasses.com™ the customer agrees that New York law will apply to any dispute or claim, and any legal claim for damages and/or injunctive relief must be filed in Kings County, New York.


23. Customer Pre-Authorizes Full Payment Prior to Merchandise Shipment and Accepts Title of Goods. A deposit will be collected for all orders. If a customer utilizes a credit card for a deposit, then the customer authorizes MyGlasses.com™ to charge the remaining amount due when the merchandise is prepared and ready for immediate shipment to the customer. Merchandise will not be shipped to the customer unless and until all orders are paid in full. Once payment is made in full, a customer is the holder of the title of goods.